Managed Services
Managed Cybersecurity Services for Mid-Sized Companies
Managed cybersecurity services are a contracted arrangement where a provider continuously monitors, detects, and responds to security threats across a company's endpoints, email, and network — instead of security tooling sitting unmonitored, or an internal generalist checking alerts when they get to it.
24/7
Monitoring & response
3
Frameworks covered: HIPAA, SOC 2, CMMC
The Questionnaire That Starts Most Conversations
A customer contract, a cyber insurance renewal, or a vendor risk review sends over a security questionnaire — and a growing company realizes it can’t answer more than half of it. No documented EDR coverage. No formal vulnerability management process. No evidence trail for patch or access reviews. That gap doesn’t resolve itself; it gets worse as more customers and insurers ask the same questions.
Managed cybersecurity closes that gap and keeps it closed. Instead of a point-in-time fix ahead of a specific questionnaire, you get continuous coverage and the documentation trail that makes every future questionnaire, audit, or insurance renewal a formality rather than a scramble.
What’s Included
Our managed security stack is built on endpoint detection and response (EDR), email protection, and vulnerability management with tracked remediation — not just scanning, but confirmed fixes with a documented timeline. Every finding is logged, prioritized by severity, and tracked to closure, so you have a defensible record of what was found and what was done about it.
Coverage is continuous, not periodic: 24/7 monitoring with response targets that scale by severity, so a critical alert gets a different response time than a low-priority one — documented in your contract, not left to best-effort. That structure is part of every managed IT services for mid-sized companies engagement starting at our Professional tier, and it’s the same operational standard our engineers run for Fortune 500 environments, scaled to your company.
Audit-Ready Documentation
Audit-ready documentation means every control we run produces evidence automatically, not evidence assembled under deadline pressure. Patch records, access reviews, incident logs, and change documentation accumulate continuously as part of normal operations, so when a HIPAA, SOC 2, or CMMC auditor — or a customer’s security team — asks for evidence, it already exists.
This is where managed security compounds in value: the same monitoring and remediation work that protects your environment day to day is what produces the paper trail auditors and insurers require. For companies with federal compliance obligations specifically, we extend this further into the access, logging, and CUI-handling requirements defense contractors need to certify against under CMMC.
How Managed Security Fits Your Engagement Model
Managed security is available standalone or as part of a broader engagement. Companies with no internal IT get it bundled into fully managed IT; companies with an existing IT manager typically add it through co-managed IT, since security operations is usually the area internal teams have the least bandwidth to run properly on their own. Either way, scope, response targets, and reporting are documented before you sign.
Common Questions
What's included in managed cybersecurity services?
Endpoint detection and response (EDR), email security, vulnerability management with tracked remediation, and continuous monitoring with 24/7 response. Higher tiers add compliance documentation support — the evidence auditors ask for under HIPAA, SOC 2, or CMMC.
What is managed detection and response?
Managed detection and response (MDR) is a service where a provider continuously monitors endpoints and networks for threats, investigates alerts, and responds to confirmed incidents — instead of software alone generating alerts nobody has time to triage.
A customer or insurer sent us a security questionnaire we can't answer. Can you help?
Yes — that's one of the most common reasons companies engage us. We run a scored assessment against the questionnaire's typical categories, close the gaps that block a clean answer, and set up the monitoring and documentation to answer future questionnaires without a scramble.
Do you support compliance-specific environments like defense contractors?
Yes. For companies handling federal contracts or Controlled Unclassified Information, we extend the same security operations to the access, logging, and evidence requirements the Cybersecurity Maturity Model Certification (CMMC) requires — talk to us about your specific certification level and timeline.
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Find Out Where Your Security Gaps Are
The Technology Risk & AI Readiness Assessment scores your cybersecurity posture and hands you a ranked list of material risks, whether or not you engage us.
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