Managed Services
Managed IT Services. One owner for IT, security, cloud, and AI.
Our managed services teams don’t just manage your IT, we provide more predictable operating costs, reduced risk, and the flexibility to address unplanned for changes in your business.
Where companies get stuck
Your IT has enough vendors. It needs someone accountable.
IT problems rarely happen in isolation. They happen in the hops between service providers, vendors, and internal teams. Nuvolant takes ownership across your IT environment so when something needs attention, there’s no confusion about who’s responsible.
- Tools deployed but not delivering outcomes
- Internal teams stuck in reactive mode, triaging tickets.
- Cloud and software spend climbing with no accountability
- Security incidents creating risk
- Employees using AI tools with little/no governance
What we manage
Pick what needs to get done.
“I need someone to own all of it.”
An On Demand IT department
For companies of 50–100 people with no internal IT. Service desk, devices, Microsoft 365, security, backup, and a quarterly roadmap, under one agreement.
- Your employees call us, not you. Every request has a named engineer.
- New hires set up from one request. Departures closed out the same day.
- One executive owns your technology direction and answers for it.
“I need more depth behind my IT team.”
Your IT team stays in charge. We provide back-up
For companies of 100–200 people with an IT manager or small team. We take monitoring, patching, security operations, and after-hours. Every task has one owner, written down.
- Evenings, weekends, and vacations covered by our engineers.
- Your team keeps user support, business applications, and final say.
- Senior specialists for projects your team doesn't have hours for.
“I need to know we're protected.”
Security operations for companies that outgrew their security tools
Endpoint protection, email security, vulnerability management, and available 24/7* monitoring. When the questionnaire arrives, you answer it from a file, not from memory.
- Confirmed threats are contained by an engineer, not left in a queue.
- Every finding tracked from found to closed, with a date on both ends.
- The paperwork a HIPAA, SOC 2, or CMMC reviewer asks for comes out of normal operations.
“I need to know who has access to what.”
Microsoft 365, identity, and endpoint management.
Users, email, licenses, and devices run by us. A new hire takes one request. A departure closes every door the same day.
- MFA everywhere. Who has access to what, reviewed quarterly.
- Licenses counted monthly against real headcount. Unused ones removed.
- Windows and Mac patched on a schedule you can see.
“I need the cloud bill and the backups owned.”
Azure with expense accountability, backups, and a recovery plan
Operations, cost control, backups restored on a schedule, and a recovery plan that has been tested, not just filed.
- A monthly cost review with the actions taken, not just recommended.
- Real data restored from real backups on a schedule, result written down.
- Identity, network, and patching held to a written standard.
“I need AI under control.”
Your team is already using AI. But how?
Put someone in charge of it.
We find every AI tool in use, write the policy with you, enforce it technically, and consolidate the spend. Then we help you put AI where it earns its keep.
- Approved tools provisioned. Unsanctioned ones blocked or brought in.
- Usage and cost on the monthly report. Access removed when someone leaves.
- Systems Nuvolant builds for you stay monitored under the same agreement.
* 24/7 coverage is available as part of the agreement.
How it starts
Three simple steps. Get you back to business.
Discovery
A conversation about how the business runs, then a scored assessment of the environment. You get a ranked picture of risk in plain language.
Onboarding
Scope agreed on. Devices, identities, and backups move under management on a published schedule, typically 30 days.
Operations
Every request has a named engineer. A monthly report on what was done, what is open, and what is next. A quarterly review.
Start here
Technology Risk & AI Readiness Assessment
We evaluate and score key areas of your business. Once complete we deliver a ranked list of risks, potential cost savings, and a development roadmap.
Request an assessment- Cybersecurity
- Microsoft 365
- Identity
- Endpoints
- Backup & Recovery
- Cloud Efficiency
- AI Readiness
Questions
Some common questions.
Both. Fully managed means we handle all of your IT. Co-managed keeps your people and systems in place while we add additional coverage and specialists where you might need it most.
Round-the-clock monitoring and response is an optional level of service we can provide. Companies that require around the clock access can rest easy knowing someone will respond when it’s needed most, regardless of time.
Yes. A structured transition plan covering devices, documentation, policies, identities, and backups. We make the transition as seamless and smooth as possible.
We run environments that have to meet various rigorous certification requirements and provide the necessary audit trail. We’d be happy to discuss your specific requirements on our discovery call.
All businesses are different and nuanced. Our agreements are flexible and designed to work around the individual needs of your business. Any changes in scope mid-flight are discussed, agreed, and documented.
* 24/7 coverage is available as part of the agreement.
Keep fighting your IT, or hand it to an owner?
One call. We’ll tell you where you stand and what we’d take off your plate first.
Talk to Us.