For Organizations of 50–200 Employees
Enterprise IT for the Mid-Market
Nuvolant runs technology operations for growing companies — IT, security, cloud, and AI governance under one contract, delivered by engineers who run these systems for Fortune 500 enterprises. Defined scope. Written response commitments. No enterprise overhead.
50–200
Employees we serve
24/7
Monitoring & response
30 Days
Onboarding timeline
7 Areas
Scored in your assessment
Your Company Outgrew Its IT — Before Anyone Noticed
Somewhere between 50 and 200 employees, informal IT stops working. The generalist who kept things running is now underwater. Security questionnaires from customers and insurers go unanswered. Cloud spend climbs with no owner. Nobody is thinking about how AI enters the business safely. You have two options: build an internal technology organization, or contract one that already exists.
Managed IT services are a contracted arrangement where an external provider takes defined operational responsibility for a company’s technology — support, security, cloud, and strategy — instead of an internal team carrying it alone.
What an Internal IT Organization Actually Costs
| Role | Loaded Cost |
|---|---|
| IT Director | $180,000+ |
| Systems Administrator | $130,000+ |
| Helpdesk | $85,000+ |
| Security Engineer | $180,000+ |
| Cloud Engineer | $175,000+ |
| Total | $750,000+/year |
Typical loaded costs. Still no 24/7 coverage, and one resignation away from a gap.
A competent internal function for a 120-person company runs well past half a million dollars a year — and still carries key-person risk, no after-hours coverage, and holes in specialized expertise. Nuvolant delivers the full organization: service desk, engineering, security operations, cloud management, and technology strategy, under a single contract at a fraction of that cost.
The Complete Technology Organization
IT Operations & Service Desk
24/7 monitoring and a responsive service desk staffed by engineers. Issues get fixed before your team files a ticket.
Learn more →Microsoft 365, Identity & Endpoints
User lifecycle, email, licensing, access, and every device patched and secured. New-hire onboarding takes a request, not a project.
Learn more →Managed Security
Endpoint detection and response, email protection, vulnerability management with tracked remediation, and audit-ready documentation for HIPAA, SOC 2, and CMMC requirements.
Learn more →Cloud & Infrastructure
Azure environment management, cost control, backup with verified restores, and a written, tested recovery plan.
Learn more →Technology Strategy (vCIO)
Quarterly roadmaps, budget planning, vendor management, and an executive who owns your technology direction.
AI Governance & Operations
Your team is already using AI tools. We monitor usage, control spend, manage access, and enforce data-handling policy — then help you deploy AI where it earns its keep. Built from our enterprise AI operations practice. No mid-market MSP offers this.
Learn more →Three Tiers. Defined Scope. Written Commitments.
Every tier is a contracted service with documented in-scope and out-of-scope boundaries, severity-based response targets, and monthly performance reporting. You know exactly what you’re buying before you sign.
Essential
Core operations coverage for companies establishing their first managed foundation.
- 24/7 monitoring and alerting
- Service desk
- Patch and endpoint management
- Microsoft 365 administration
- Backup management
- Monthly operations report
Professional
Full technology operations and security for companies that want one accountable partner.
- Everything in Essential
- 24/7 response with severity-based SLAs
- Managed security stack (EDR, email security, vulnerability management)
- vCIO: quarterly roadmap and budget reviews
- Named account lead
Complete
IT, security, cloud, and AI governance under a single contract with executive reporting.
- Everything in Professional
- Managed Azure operations and cost control
- AI usage governance and policy enforcement
- Compliance documentation support
- Executive quarterly business review
Engagements are scoped to your environment and user count. The assessment below produces a written proposal.
Start With the AssessmentFully Managed or Co-Managed
Fully Managed
For companies without internal IT, typically 50–100 employees. Nuvolant is your technology organization end to end: support, security, cloud, strategy, and vendor management.
Learn more about Fully Managed IT →Co-Managed
For companies with an IT manager or small team, typically 100–200 employees. We take monitoring, patching, security operations, and after-hours coverage; your team keeps the work closest to the business. Scope boundaries documented — no overlap, no gaps.
Learn more about Co-Managed IT →Technology Risk & AI Readiness Assessment — $0
A structured review of your environment scored across seven areas: cybersecurity, Microsoft 365, identity, endpoints, backup and recovery, cloud efficiency, and AI readiness. You receive a written scorecard, a ranked list of material risks, identified savings opportunities, and a roadmap — whether or not you engage us.
Built for organizations of 50–200 employees.
Sample Report
Sample Report — illustrative scores, not an actual client environment.
The Same Engineers Enterprises Use
Most MSPs learned IT on small networks and hope it scales up. Nuvolant works the other direction: our engineers architect and operate cloud, security, and AI systems for Fortune 500 enterprises, including regulated environments with federal compliance requirements. Mid-market clients get that standard — senior engineers, documented runbooks, and reporting your leadership can act on.
From Assessment to Fully Covered
Assess
The scored assessment produces written findings and a proposal with defined scope boundaries.
Contract
In-scope and out-of-scope services documented. Severity-based response targets in writing.
Onboard
30-day transition: discovery, documentation, monitoring deployment, security baseline, signed-off runbooks.
Operate
Monthly reporting against commitments. Quarterly reviews with a named account lead.
Common Questions
What should IT cost for a 100-person company?
Building internally, plan on $500,000+ per year loaded for a director, sysadmin, helpdesk, and security and cloud expertise — with key-person risk and no 24/7 coverage. A managed engagement delivers the full function for a fraction of that. Our assessment includes a cost comparison for your specific environment.
When should a growing company outsource IT?
The common triggers: a security questionnaire or insurance requirement you can't answer, a key IT employee leaving, a cloud migration, an acquisition, or growth past the point where one generalist can cover everything. If any of those are live, it's time to evaluate.
We have an IT manager. Does this still work?
Yes — that's our co-managed model. One IT manager isn't an IT department. We take monitoring, patching, security operations, and after-hours coverage; your team keeps what's closest to the business. Boundaries are documented so nothing overlaps and nothing falls through.
How is Nuvolant different from other MSPs?
Scope and pedigree. Every agreement documents what's included, what isn't, and response targets by severity — reported against monthly. And our engineers run cloud, security, and AI operations for Fortune 500 enterprises; your environment gets the same standard.
What does AI governance mean for a company our size?
Your employees are already using AI tools, sanctioned or not. We monitor usage, control spend, manage access, and enforce data-handling policy so company data doesn't leak into tools you don't control — then help you deploy AI deliberately. It's in our Complete tier, and almost no mid-market provider offers it.
What are the contract terms?
Standard agreements run 36 months with annual adjustments and monthly true-ups as headcount changes. Scope changes follow a written change process — nothing is added or billed without agreement.
How long does onboarding take?
About 30 days for most environments: discovery, documentation, monitoring deployment, and security baseline, ending with signed-off runbooks.
Can you support compliance requirements?
Yes. We operate environments under HIPAA, SOC 2, and CMMC requirements and maintain the evidence auditors ask for — patch records, access reviews, incident logs, change documentation.
Start With the Scorecard
The Technology Risk & AI Readiness Assessment produces a written report on your risks, costs, and AI posture. If we're not the right fit, the report is still yours.
Request the Assessment